Conversations For Transformation: Essays Inspired By The Ideas Of Werner Erhard

Conversations For Transformation

Essays By Laurence Platt

Inspired By The Ideas Of Werner Erhard

And More


GoFundMe

Social Phobia:

The Fear Of Face-To-Face Conversations

Napa, California, USA

April 2, 2026



"The cost to this generation is enormous. They are losing access to their humanity."
... 
speaking with the New York Times about the numbing effects of digital technology on millennials 

"It doesn't always have to be like this ... all we need to do is make sure we keep talking."
... Stephen Hawking

"The significant problems we face cannot be solved at the same level of thinking we were at when we created them."
... Professor Albert Einstein
This essay, Social Phobia: The Fear Of Face-To-Face Conversations, is the companion piece to Losing Access To Our Humanity.

Conversations For Transformation receives its one million nine hundred thousandth (1,900,000) view with the publishing of Social Phobia: The Fear Of Face-To-Face Conversations.




In the early 1970s I was an analyst programmer in the Business Systems department of IBM's A/FE  (International Business Machines' Americas / Far East) division located on The Terrace in Wellington, New Zealand. Screens (in those days we called them VDUs  - Visual Display Units) had just appeared on the scene, of which the IBM model 3270 was ubiquitous, edging out card punches and readers as the de rigueur  method of data entry. It had a black screen capable of displaying 24 rows and 72 columns of all green characters. Inexplicably we called it a "green screen" terminal even though it was clearly and obviously black. There in godzone  (a pun on "God's own" country) was where I experienced communication via digital social media for the first time.

The very earliest form of social media was terminal-to-terminal messaging. The manual which I read voraciously, described a simple CP  (Control Program) command of the VM/CMS  (Virtual Machine / Conversational Monitoring System) operating environment. That command was "MESSAGE", a verb. I entered

CP MESSAGE PGT Where would you like to go for lunch?
Ready;

on the command line of my VDU, pressed [Enter], and on the other side of the city-block-sized floor on which we worked, my friend's VDU (he was logged on with the userid PGT) cleared, leaving one line of green characters at the top of his screen, having traveled magically via the ether to get there, saying

Where would you like to go for lunch? /LGP

(LGP being the userid with which I was logged on). That was it. One line of green characters at the top of a black screen. That was my first experience of digital social media: stunning, unreal, otherworldly, the stuff of science fiction which hadn't been seen in the real world until then. Strangely, I felt elated.

We're now in the mid-2020s, and it's no longer just one-liner greenscreen lunch invitations which are communicated between people via social media by CP messaging. Today 5.7 billion people ie 69% of the world's population use the internet daily, and 5.5 billion people ie 66% of the population use social media daily. That means that of all the internet's 5.7 billion daily users, a staggering 96% are social media users. Communication via social media is no longer just a substitute for writing letters. Now it's the opportunity to show off, a place for full-blown ego to be on display in front of a fawning worldwide audience of billions of people, an anonymous platform from which to launch the cruelest cyberbullying against young, naïve, defenseless targets, and yet also a medium where musicians can have total control of the distribution of their own music, completely replacing record labels, and at the same time remaining powerless against widespread, relentless bootlegging of their work. There's all that, as well as there's an opportunity to manufacture and promote one's own celebrity.

That one fleeting moment of elation in New Zealand has morphed  into what's now essentially a global addiction, the interaction with which is rendering face-to-face conversations in the best scenarios, to be avoided, and in the worst, obsolete. Children raised with social media (indeed, children raised on  social media) are so inured to its impact and have become so numbed by it that they're more adept in its deployment than they are in simple speaking and listening in ordinary face-to-face conversations, which are rapidly becoming an unfamiliar, unpracticed, and therefore an avoided turf, the languishing under of which latter day psychology has dubbed "social phobia" (aka "social anxiety disorder") ie the fear of being in face-to-face conversations. Because they're practiced less and less, face-to-face conversations are becoming a lost art and therefore an unfamiliar if not a difficult and awkward form of Self-expression which for some (witness entire families out for dinner only communicating with each other via text over the meal) is to be avoided regardless of the costs.

And the cost to this generation is enormous. They are losing access to their humanity. With the advent of social media comes the dearth of face-to-face conversations, and with that comes the dearth of Self-expression, and with that  ... comes the dearth of transformation which by definition  is "being in a (face-to-face) conversation for transformation", not "being in a text  for transformation". It's a steep price to pay for convenience - incomprehensively so.



Communication Promise E-Mail | Home

© Laurence Platt - 2026 Permission